Customer Service & CommunicationB2BCustomer Support
Helpwise
Helpwise is a customer communication platform that helps teams manage all customer interactions from a single shared inbox. It combines email, live chat, SMS, WhatsApp, and social media channels, making it easier for support and sales teams to collaborate and provide better service.
Annual Revenue
$1 million
Team Size
5
Monetization
Monthly subscription pricing starting at $12 per month
Growth Strategy
- SEO traffic from educational blog content
- Affiliate and referral programs for low-cost customer acquisition
- Free trials and demos to encourage adoption
- Customer service-led growth strategies
Compiled from public sources and estimates.
Similar Ideas
FeedbackLoop
MediumA platform for collecting and managing customer feedback across multiple channels. It helps businesses understand what their customers want and improve their products. Because who doesn’t want to know what their customers think?
Monetization
Monthly subscription starting at $20 per user.
Key Tactics
- Write case studies on how feedback improved products
- Cold email startups offering a free trial
- Post polls on social media to engage potential users
- Create a community forum for users to share feedback tips